Terms & Conditions

Last Updated: June 30, 2026

1. Acceptance of Terms

By accessing our website and engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website or services. These terms constitute a legally binding agreement between you and Elite Production.

2. Company Information

Elite Production is a professional creative agency operating in Nepal and serving clients globally. We specialize in digital media, marketing, and web development.

3. Services Offered

We provide a comprehensive suite of digital services, including but not limited to:

Specific deliverables, timelines, and scope of work for any project will be outlined in a separate, written agreement or Statement of Work (SOW) prior to commencement.

4. User Responsibilities

As a client, you agree to:

5. Intellectual Property Rights

Unless otherwise agreed upon in writing, Elite Production retains all preliminary concepts, drafts, and raw files. Upon final payment, the client is granted the necessary licenses and ownership rights to the final delivered product as specified in the project agreement. Elite Production reserves the right to use completed projects in our portfolio and marketing materials.

6. Payments & Billing

All fees are clearly outlined in the project proposal or invoice. Standard payment terms require an upfront deposit before work begins, with the remaining balance due upon project completion or at agreed-upon milestones. Late payments may incur additional fees. All international transactions must cover applicable conversion and transfer fees.

7. Project Delivery

We strive to meet all agreed-upon deadlines. However, delivery timelines are estimates and depend on the client's timely submission of required materials and feedback. Elite Production is not liable for delays caused by circumstances beyond our control.

8. Revisions & Refund Policy

Each project includes a specific number of revision rounds, as detailed in your project proposal. Additional revisions outside the agreed scope will be billed at our standard hourly rate. Due to the custom nature of our digital services, refunds are generally not provided once work has commenced, except at our sole discretion.

9. Cancellation Policy

Either party may terminate a project with written notice. In the event of cancellation by the client, Elite Production will retain the initial deposit and invoice for any work completed beyond the deposit value up to the date of cancellation.

10. Third-Party Services

Our website and projects may utilize third-party services, plugins, or software. We are not responsible for the functionality, terms, or privacy practices of these third-party entities.

11. Limitation of Liability

To the maximum extent permitted by law, Elite Production and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our services or website.

12. Disclaimer

Our services and website content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee specific marketing or SEO outcomes.

13. Privacy Reference

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding data collection and protection.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Nepal. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of Nepal, recognizing our international operational capacity.

15. Termination

We reserve the right to suspend or terminate your access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms & Conditions.

16. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Elite Production
Email: eliteproductionhub1@gmail.com
Phone: +977 9868105940
Address: Nepalgunj Banke, Nepal